Enterprise Electronic Security Systems (ESS) — Nationwide Operations, Maintenance, Integration, and Lifecycle Support

<p>The Contractor shall provide comprehensive, enterprise-wide lifecycle support for Electronic Security Systems (ESS) at Department of Health and Human Services (HHS) facilities nationwide. This includes the engineering, design, installation, integration, and commissioning of new systems; preventive and corrective maintenance; inspection, testing, and repair; system modernization and upgrades; system administration and configuration management; software and license support; and 24-hour emergency response.</p>

<p>Covered systems include Physical Access Control Systems (PACS), Video Surveillance/Video Management Systems (VSS/VMS), Intrusion Detection Systems (IDS), duress alarms, intercoms, turnstiles, gate arms, elevator-control interfaces, and the associated network infrastructure supporting these systems &mdash; primarily built on the Lenel OnGuard and Milestone XProtect platforms.</p>

<p>Services span routine, recurring operations and maintenance (priced firm-fixed-price) as well as supplemental, non-routine work such as installations, major component replacement, and modernization projects (priced firm-fixed-price or, when properly justified, time-and-materials). The Contractor is also responsible for staffing key personnel (Program Manager, Project Manager, System Administrator, System Engineer, Lead Technician, and supporting technicians), maintaining a nationwide dispatch/service desk, managing spare parts inventory, supporting cybersecurity and FedRAMP/FISMA compliance for any cloud-based components, and ensuring all work complies with federal physical security, IT security, and records-management requirements &mdash; all in support of approximately 35 active facilities at award, with the capacity to scale to roughly 699 facilities nationwide through funded task orders over a 12-month base period plus four option years.</p>

<p>The place of performance is <strong>nationwide</strong>, across Department of Health and Human Services (HHS)-owned, leased, or operated facilities. Specifically:</p>

<p><strong>At award:</strong> Approximately 35 active facilities, including major National Capital Region (NCR) locations and facilities within all 10 HHS Regions/Hubs.</p>

<p><strong>Potential ordering universe:</strong> Approximately 699 HHS facilities nationwide, which the contract may expand to through funded task orders (identification in this universe doesn&#39;t create an obligation &mdash; only facilities in the awarded schedule or a funded task order are actual performance locations</p>

Point of Contact

• Bryan Daines — bryan.daines@hhs.gov — 3019459984

View on SAM.gov

https://sam.gov/workspace/contract/opp/ec126f689d7540e98d996d6bc030b4a9/view